A member of staff will stamp it for you. We will use two types of cookies: www.royalmail.com (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. It's quick and easy to do. Your balance will be refunded within 14 days after you returned the items. In response to the POP questions; I used the Drop and Go service. Preventing cookies will also affect our ability to update this Website to cater for user preferences and improve its performance. 40x40x40cm). You can post your items at our Customer Service Points (usually located in a Delivery Office), as well as collecting items we’ve attempted to deliver. You'll need to take it to a Post Office ® branch instead. You can choose Standard Pick-up or One-Day Pick-up. They are necessary to provide features and services specific to individual users. Identify you as having consented to use of cookies by this Website, Remember settings you've applied (such as layout, text size, preferences and colours), Remember selections you have made (such as search functions and results, and goods and services), Apply customised content segments to individual users, Apply users' individual service specifications (such as usage or credit allowance), Share information with partners to provide a service on our website. © Royal Mail Group Ltd 2021. You can also post UK mail which already has the right postage on it . Drop your parcels off at a convenient location, or save time with our collection services. Just checked on the Royal Mail site about dropping of pre-paid parcels and there is no mention of the Post Office. By using this Website you agree to the use of cookies. If you are already registered on royalmail.com, please enter your details here: Your login details will be sent across a secure connection. Before you drop off your parcel, don’t forget to log your return using one of the options above. You can print your labels at home or take the QR code on the app to a Royal Mail Customer Service Point/Delivery Office and we’ll print the label for you when you drop off your item. The types of cookies we currently use on this Website are set out below. Please note that certain cookies may be set the moment you start visiting this Website. Cookies help us improve your Royal Mail online experience. Remember that if you are returning a product at a drop point, you must first complete the return request form. This website needs JavaScript to be enabled in order to function correctly. Select a Service Submit. We’ll deduct the cost from your prepaid account and process the parcels the same day. Zara Return Policy. Please remember to bring any relevant paperwork. DPD drop off saves you time and money by giving you the freedom to operate within your own timeframes and according to your preferred schedule. To avoid this text box appearing on every page when you use the site you must have JavaScript enabled in your browser settings. (Your password must have 8 characters or more and contain at least one letter and one number with no spaces.). your user name, log in details and language preferences and any customisations you make to Website pages during your visit. Buy postage now with Click & Drop or the Royal Mail app. You can also get your postage printed for you by showing the provided code on your mobile device in a Royal Mail Delivery Office. Download the Royal Mail App to find a Parcel Postbox near you or check this page regularly to keep up to date with the latest locations.. If you've bought online postage using Click & Drop , the Royal Mail App , or have franked mail to send, you can drop these items off at your nearest Customer Service Point (CSP). Returns are free* using the Parcel Point Drop Off service. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. Standard Pick-up and One-Day Pick-up to a Local Collect point is free for Amazon Prime members. Create a return You can use ParcelPoint to return parcels up to 25kg in weight and 120cm cubic dimensions in size (e.g. Royal Mail delivers your parcel to a Post Office® branch or an Enquiry Office or Delivery Office of your choice for you to collect at a time that suits you. Generate your return label from Your Orders. Also, see our guide to How To Prepare Franked Mail For Posting, Dropping Off & Collection and Top 10 Royal Mail Authorised UK … You can return your package to over 900 post offices nationwide. If you have a Labels to Go QR code, we can scan the QR code and print the label for free. If you’ve purchased postage through Click & Drop, Royal Mail Online Postage, a Franking Machine or any other online payment channels, you can drop your UK and international items off at an Enquiry Office/Customer Service Point. Please use the previous link instead. Improve the management and performance of tags on this Website. Need to find your nearest drop-off point? Package your return. Please see our other ways to contact us here: Cookies are small text files stored by your device when you access most websites on the internet. These cookies collect information about your browsing habits on this Website in order to make advertising both on this Website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns. Many have handy self-service machines that accept parcel returns too. Pull all the orders from your online stores into your Click & Drop account and get your packages out of the door in no time. Read our quick guides to help you prepare your franking mail for posting, collection or dropping off. Use our post office locator to find your local post office and to check its opening times. You can find your most convenient drop-off points for DPD, … Learn how to send your franked mail. If you accept their use, continue using our site. This website uses the following targeting/advertising cookies: You can also manage many organisations’ cookies used for online advertising at. Once you’ve set up your account, log in to complete a parcels manifest with the items you want to send and take it to a Drop & Go branch with your items. You don’t have to write a shipping address on your package. You can post your pre-paid** mail in a postbox if it fits and you don't need proof of postage. UPS drop off- Northern Ireland only If your order was placed before the 29th December 2020, you can return via Royal Mail or Hermes options listed above. Take your parcel to any of our 11,500 branches across the UK. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org . If you drop your item off at a CSP after the latest acceptance times or on a Sunday, we'll stamp your certificate of postage. Session cookies - these expire when you close your browser and do not remain on your computer. It offers flexibility for those who need to get their parcels dispatched quickly with minimum hassle. The information shared is only to be used to provide the service, product or function and not for any other purpose. Opens a dialog to provide details of your feedback, My tracking message says it's been delivered but it hasn't been, Royal Mail for small and medium sized businesses, Royal Mail for large businesses and public sector. These cookies don't collect information that identifies individuals. Returns or exchanges must be made within 30 days of the shipping confirmation email, whilst Zara.com reserves the right to reject returns that are sent outside of the return period limit, or items which are not in the same condition in which they were received. Do you want to return your shopping? Exchanges and returns at Zara.com are free of charge when using their return methods. With the Royal Mail App, you can: • Send an item - quickly and easily buy postage in just a few steps. But if you’re still having trouble, you will also be able to find your nearest priority postbox on the Royal Mail app or the Royal Mail website. You can book online or call 08457 950 950 (5p per minute) to arrange pick-up. If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service.
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